Shipping and Delivery

Orders typically take 1-3 working days to be processed and dispatched (unless otherwise mentioned in the product description section). Once dispatched, delivery takes 2-7 working days, depending on the delivery pin code. If the order includes more than one item, the dispatch time will be determined by the item that takes longest to be dispatched.

Working days exclude Saturday, Sunday, and gazette holidays. Unforeseen circumstances like strikes which affect business operations or force businesses to close down for the day will be considered non-working days and impact delivery timelines.

Following are the shipping charges for pan-India:

      Pre-paid orders above Rs. 999 - Free

      Pre-paid orders below Rs. 999 - Rs. 100

In keeping with COVID-19 guidelines there might be delays in the dispatch and delivery of orders. 

Returns and Refund 

All return & replacement cases shall be considered within 7 days after the date of delivery of your order.

Write to us at studio.neelikitaab@gmail.com. We ask that you include images of the product showing the damage to help us authenticate the damage claim. Once approved, we will replace or refund the product in 2-7 days.

- Exchange or returns are only available for products delivered damaged during delivery.

We will try our hardest to provide a solution within the first two days since you report the issue.